Privacy

Privacy Policy

Privacy Policy
Oaktree Education
At Oaktree Education, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013, of South Africa.

1. Who We Are

Oaktree Education is a registered non-profit company (NPC) committed to providing accessible, quality education initiatives. Our NPC registration number is: 2018/597659/08. PBO number: 930065401.

 

2. What Information We Collect

We may collect and process the following types of personal information:

  • Full name
  • Contact details (email address, phone number, physical address)
  • Identity or passport number (where required by law or for verification)
  • Donation details (amount, frequency, payment method)
  • Volunteer or beneficiary information
  • Photographs or videos (with consent)
  • Any other information you provide directly to us

 

3. How We Collect Information

We collect your personal information through:

  • Direct interactions (e.g. sign-up forms, donations, volunteering)
  • Website forms or surveys
  • Email or telephone correspondence
  • Events and workshops
  • Third-party platforms used with your permission (e.g. donation portals)

 

4. Purpose of Collecting Information

We use your information for the following purposes:

  • To process donations and issue tax certificates (Section 18A if applicable)
  • To communicate with donors, beneficiaries, and volunteers
  • For program development, planning, and reporting
  • To comply with legal and regulatory obligations
  • To share impact stories and updates (with your consent)
  • For internal analysis and improvement of our services

 

5. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers who assist in delivering our services (under strict confidentiality)
  • Government agencies where required by law
  • Auditors or regulatory authorities for compliance purposes
  • With your explicit consent, to third parties for collaboration or joint events

 

6. Data Security

We take all reasonable steps to ensure your personal information is protected from loss, misuse, unauthorised access, and disclosure. This includes secure servers, encrypted communications, and access controls.

 

7. Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Object to processing of your information
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator

Contact Details of the Information Regulator:
Website: https://www.justice.gov.za/inforeg/
Email: complaints.IR@justice.gov.za

 

8. Retention of Personal Information

We will retain your personal data only as long as necessary for the purpose it was collected or as required by law (e.g., for tax and reporting purposes).

 

9. Cookies and Website Use

Our website may use cookies to improve your experience. You may opt out by adjusting your browser settings.

 

10. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact us:

Oaktree Education
Email: info@oaktreeeducation.org
Address: 20 Stirrup Lane, Woodmead Office Park, Woodmead, Gauteng, 2191
Postal Address: P O Box x29, Private Suite 439, Gallo Manor, Gauteng, 2052